Indy Business: Hosted VoIP Perks
Should you have your phone server on-site? Or should it be hosted in the cloud? It’s an important decision to make for any business, but there are some benefits to having your PBX hosted off-site. Let’s take a look at some of the perks of hosting to help you decide.
The cloud’s ISP is better than yours.
With today’s cloud infrastructure, having a hosted VoIP PBX usually means 100% uptime. Unlike your office building, the internet service going to a hosted phone server is more reliable, faster, and doesn’t have any data caps. That means that when your local internet inevitably goes offline, your incoming calls are still hitting your phone server and your customers can still access you in a number of ways.
With a hosted PBX like our VoIP Indianapolis uses, your customers can:
- Hear all prerecorded messages you’ve created.
- Leave you a voicemail.
- Be routed to another office or even a cell phone.
Most of that is not possible if your PBX is located on-site. When your local internet is down, your PBX is down too.
No hardware changes. No upgrades.
For hosted VoIP, you shouldn’t ever have to worry about hardware failure or updating outdated components. Your PBX’s hard drive never gets errors. Your power supply never overheats. And your processor never gets too old. After 5, 10, or 20 years, the phone server doesn’t need to be replaced, because it is regularly upgraded in the cloud without any loss of service to you and your business.
Also, power outages, lightning strikes, and power surges never take your phone server offline. So that’s a plus!
Deciding between on-site and hosted.
It can be tough to choose between on-site and hosted VoIP. Typically, we recommend a cloud hosted VoIP like ours; but not all businesses are a good fit for its benefits. If you’d like help choosing between the two, please feel free to contact us or call us anytime. Thanks, and have a great day!