Indy Business: Best Business Phone System 2018
Choosing between business phone systems can be more than confusing if you don’t know exactly what you’re looking for. Do you want a traditional system or a voice-over IP (VoIP) system? How many lines do the systems support? How do they hook up to your phone service provider?
Today, we’ll try to answer these questions as best we can.
Go digital.
We will be recommending a system in a minute; but no matter what system you buy, it should be digital. Digital systems are everywhere and their call quality is crystal clear compared to old analog systems. While we’re at it, you might as well go with a voice-over IP system too. Most systems (including our recommendation) work regardless of your phone service provider, so there’s nothing to fear when it comes to compatibility.
Digital VoIP phone systems also usually offer more lines for the money. When a call is going over your network as opposed to using traditional phone wiring, the number of calls doesn’t matter nearly as much. So voice-over IP is more efficient.
Our recommendation.
The system we like best is from Grandstream. Specifically, a system made up of Grandstream GXP2130’s. That system would offer up to 3 lines per phone, the phones themselves would be reliable and professional, setup wouldn’t be too complicated, and the quality you get for the price can’t be beat. We’ve looked at the alternatives from Mitel, Polycom, Cisco, etc. We still prefer the high-end line of Grandstream phones.
We’re also going to recommend using the system with a hosted VoIP provider like ourselves. You could use it with an on-site Grandstream PBX, but that’s a piece of hardware you don’t really need and if your office goes offline, all your inbound call functions are offline too.
Still need help?
If you still have questions or aren’t sure if our recommendation would work in your location, feel free to contact us anytime. After all, sometimes you just need to ask an expert!