Indy Business: Best Internet in Indy

icon-exchange Indy Business: Best Business Internet in Indianapolis

One of the questions we get asked most is: “Who is the best internet service provider in Indianapolis?”  Or sometimes business owners ask us: “Which internet service should I be using?”  The answer to these questions depends on the business size, its location, and the complexity of their technology; but we can start out with an easy general statement.

Local is better.

If you happen to be in a section of Indianapolis where there is a local fiber internet provider, we recommend going with them.  Anything you do to avoid the big cable and phone companies is good for you, good for competition, and ultimately good for Indy.

A great example of a local fiber internet company is Metronet.  Great service, good prices, and they’re local.  Win, win, win.

My choices are Big Company A or Big Company B.

For the rest of us, business internet service is going to come from a cable or phone company.  When those are the only choices, we almost always recommend going with cable internet.  The customer service isn’t any better than the phone companies in our experience, but you usually get more internet service for the same price.

The actual name of the cable company doesn’t matter much either.  Cable companies choose not to compete with each other so they can keep charging monopoly prices.  Whoever the cable provider is in your area, they’re likely the only one, and they’re likely to stay that way.

Should I bundle?

If you don’t have any other option, then sure, go for the bundle.  But you almost always have other options!  Even with local fiber companies, bundling may cost you more than going with a company that specializes in business phone service.  Go with services where the company has to work to keep your business, not where you’re locked into a bundle.

As always, feel free to contact us if you have any questions.  We help businesses navigate tech questions every day, and we can help you too!